This Privacy Policy explains how Herts and Essex Motor Company, trading as H&E Motor Finance, collects and uses personal information.

1. Who we are

We are the data controller for personal data you provide to us. Our registered address is Unit F Belcon Industrial Estate, Bingley Road, Hoddesdon, Hertfordshire, EN11 0NX.

2. Information we collect

Contact details — name, email, phone, postal address.
Vehicle interest — the vehicles you enquire about.
Finance application data passed to lenders for credit decisions.

3. How we use it

To respond to enquiries, prepare finance proposals, comply with FCA and AML obligations, and improve our service.

4. Sharing

We share data with FCA authorised lenders on our panel only as needed to obtain finance decisions, and with regulators or law enforcement where required.

5. Your rights

You can request a copy of your data, ask for corrections, or request deletion subject to legal retention rules. Email contact@hertsandessexmotorfinance.co.uk.

6. Retention

We retain enquiry data for up to 24 months and finance application data for the period required by lenders and regulators.